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Message Orginially Posted on Ask-icd-ivr-support@external.cisco.com
Original message was posted on: 7/22/2008 7:41:37 PM
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Thank you very kindly.
From: Dennis Fogler (dfogler) [mailto:dfogler@cisco.com]
Sent: Tuesday, July 22, 2008 6:20 PM
To: Robin Calderin; ask-icd-ivr-support@external.cisco.com
Subject: RE: IPCC Express Enhanced
Robin,
Volume 2 of the "Editor Step Reference Guide" (page 27) has step availability by IPCC Express Package. Looks like the "Get Reporting Statistic" is in all three versions (Standard, Enhanced & Premium).
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/programming/script_devp/editor_step_ref/crs501sr.pdf
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From: Robin Calderin [mailto:rcalderin@FlairData.com]
Sent: Tuesday, July 22, 2008 3:29 PM
To: ask-icd-ivr-support@external.cisco.com
Subject: IPCC Express Enhanced
Is there a chart somewhere that shows what steps are in which version of IPCC.
For example, I’m trying to determine if the GetReportingStatistic is in the Enhanced Version.
Thanks for any assistance.
Robin Calderin
Flair Data Systems
System Engineer
CCNP, MCSE 2003
Office - 214-445-3509
Cell - 972-365-9626