Unified Contact Center Express
Scripting, Administration, and Development

Holiday App


posted by Alex Hannah
05-23-2008

Downloads: 39
File size: 66.2kB
Views: 1,520
Holiday App

This script is designed so that an Administrator can insert holiday dates into dates.xml through a dial-in interface instead of having to manually open the XML file to modify the holidays.

How it works:
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(1) User calls in
(2) Prompted to enter userID, followed by #
(3) Prompted to enter last name, first name to identify
(4) Prompted to enter PIN, followed by #
(5) Authenticates
(6) Prompted to enter new holiday date in the form of 6 digits (i.e. 080606 for August 6, 2006)
(7) Opens dates.xml
(8) processes date to be inserted into dates.xml
(9) Writes new dates.xml to disk
(10) Prompts user to enter another holiday date or to exit

For further instructions please view the README file for this script.

Comments

etjribsio wrote re: Holiday App
on 09-20-2008 11:59 PM
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jtsfds40 wrote re: Holiday App
on 09-30-2008 9:34 PM