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Auto Agent Greeting Upload

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posted by Alex Hannah
05-23-2008
Downloads: 32
File size: 16.9kB
Views: 1,128
Auto Agent Greeting Upload

This script represents an application for an agent to create customer facing whispers to be played to the caller so that the agent does not have to repeat their greeting for every call they handle.

How it works:
=============
(1) The agent dials in to the application
(2) agent records his/her greeting
(3) based on the agent's extension, the app looks up their profile
(4) app asks agent to enter PIN
(5) app authenticates user
(6) app plays recording back to agent
(7) uploads prompt to server

For further instructions please view the README file for this script.

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