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Youri, There are several things you can look at to determine why the scripts are failing. You mentioned that you have created/modified the scripts in the CRS editor for CRS 5.0(2). 1. What build are you on? Goto Help > About in App admin, let me know what build you are on. 2. If you open the scripts...
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I have a number of scripts which are preventing me from moving over to the new 5.x environment. These same scripts worked just fine within my 4.02 environment. I took these scripts and saved them with the new CRS editor under 5.x. I have used the sample script AA.aef from 5.x and modified it to the same...
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ORIGINAL POST FROM ASK-ICD-IVR-SUPPORT@EXTERNAL.CISCO.COM _____________________________________________________________ Hello All, Does someone have some recently updated UCCX Premium technical overview material to carve out an RFP response from it. Also focus is on Workforce Integration and Email Integration...
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Does anyone know if the new Wideband Type B IP Phones ( 7965, 7975, etc ) are supported in CRS 5.x? I would imagine since the phones can use newer codecs, G.722 and iLBC but those codecs are not yet supported in CRS correct? Do all the functions in CAD and CSD behaive properly with the new phones? Would...